Service · Poznań / Bogucin
Roadside Assistance & Tow Truck — Poznan (Bogucin)
Transport to the SPRAWNO Workshop packagefrom 299 złCar won't start or isn't safe to drive? We'll arrange a tow truck and bring it straight to our workshop in Bogucin, on the edge of Poznan and Swarzędz. Pickup within Poznan costs from 299 zł, and the package covering the surrounding towns — Swarzędz, Czerwonak, Kobylnica — from 449 zł. Longer routes are quoted before we set off, so you know the price before you decide. Call: 500 272 005.
What the service includes
- Loading and transporting your car by tow truck straight to our workshop in Bogucin
- Pickup from home, a car park, the roadside or from another workshop
- Transport of passenger and delivery vehicles (up to the tow truck's rated load)
- Moving a vehicle after a collision or breakdown that can't be driven
- Delivery of a car immobilised by an engine, gearbox, clutch or suspension failure
- We confirm the price before the truck sets off; any surcharge for a difficult load is agreed with you before we charge it
- Transport coordinated directly with your repair booking at SPRAWNO
- Free phone advice before you decide on a tow
When to call for a tow truck
- The car won't start and can't be got going on the spot
- After a collision or crash — the vehicle isn't safe to drive
- Engine, gearbox, clutch or suspension failure
- Locked wheels, fluid leaks or damage that makes driving on risky
- A warning light after which the maker advises not to keep driving
- You're buying a non-running car and want it moved for inspection
Packages
Transport to the SPRAWNO Workshop package
from 299 złCollection of the broken-down car within Poznan; loading; transport to the SPRAWNO workshop; placing in the yard or in a bay
Breakdown Assistance package
from 349 złCall-out; basic assessment of the situation; attempt at simple help on the spot; loading if the car cannot be started; transport up to 15 km
Other packages (8)
- Poznan Recovery Truck packageCall-out within Poznan; standard loading; securing the vehicle; transport up to 15 km; unloadingfrom 299 zł
- Poznan and Surroundings Recovery Truck packageCall-out; standard loading; securing; transport up to 30 km; unloadingfrom 449 zł
- Car Collection and Return packageCollection of the car from the customer; transport to SPRAWNO; return transport once the repair is finishedfrom 549 zł
- Collision Assistance packageCall-out; photographic record of the vehicle; securing; loading of the damaged car; transport up to 15 kmfrom 499 zł
- TAXI/Fleet Recovery Truck packagePriority acceptance of the call; call-out; standard loading; transport of the fleet car to SPRAWNOfrom 249 zł
- Motorcycle Transport packageCall-out; loading of the motorcycle or scooter; securing; transport up to 15 km; unloadingfrom 249 zł
- Electric Car Transport packageCall-out; assessment of the vehicle condition; correct loading; transport up to 15 km; unloadingfrom 349 zł
- Long-distance Transport packageCall-out; standard loading; securing; transport between cities; unloadingfrom 3.49 zł/km
Full price list
Prices shown are labour (incl. VAT). Parts are charged separately — you get a quote before any work.
Services and surcharges
- Recovery truck call-out and standard loadingTransport and unloading away from the loading point are charged by routefrom 249 zł
- Transport of a passenger car outside a packageThe minimum price for the whole service is 299 PLN4.49 zł/km
- Transport of an SUV or 4×4Carried out only within the recovery truck's permitted load capacity5.49 zł/km
- Transport of a van or minibusIndividual quote for loaded or oversized vehicles6.49 zł/km
- Transport of a motorcycle or scooterA longer route is charged separatelyfrom 249 zł
- Transport of a sports or lowered carWe confirm the job is possible after receiving photos and the car's specificationsfrom 449 zł
- Transport of an accident-damaged carWinching the vehicle out and extra equipment are charged separatelyfrom 499 zł
- Transport of a vehicle with locked wheelsPrice depends on the number of locked wheelsfrom 449 zł
- Transport of a vehicle with a wheel missingSeveral missing wheels or a broken suspension are quoted individuallyfrom 499 zł
- Use of the winchSurcharge on top of the transport pricefrom 199 zł
- Recovery of a car from a ditch or vergeSerious incidents requiring a second vehicle or a lorry-mounted crane are quoted individuallyfrom 399 zł
- Emergency jump startfrom 199 zł
- Roadside wheel changeThe customer must have a serviceable spare wheel; damaged bolts are charged separatelyfrom 199 zł
- Fuel deliveryThe cost of the fuel is charged separatelyfrom 199 zł
- Minor repair at the breakdown sitefrom 249 zł
- Transport of a car to a charging pointA longer route and difficult loading are charged separatelyfrom 349 zł
- Additional kilometre – passenger carSurcharge on top of the package price4.49 zł/km
- Additional kilometre – SUV or 4×4Surcharge on top of the package price5.49 zł/km
- Additional kilometre – minibus or vanSurcharge on top of the package price6.49 zł/km
- Surcharge for a night call-outAdded to the basic price of the servicefrom 100 zł
- Surcharge for Sunday or a public holidayAdded to the basic price of the servicefrom 100 zł
- Surcharge for an express serviceWe do not guarantee a specific arrival time without confirmationfrom 100 zł
- Waiting on siteThe first 30 minutes are included in the service99 zł per started hr
- Surcharge for an underground car park or restricted accessMay require a second vehicle or a partner servicefrom 199 zł
- Surcharge for a second unloading addressKilometres charged additionallyfrom 100 zł
- Cancellation of the recovery truck after departureNot charged if the recovery truck has not set off199 zł
- Vehicle storageSpace availability must be confirmed in advance50 zł per started day
- Road and parking chargesThe customer is told the expected charges before we set offprice on request
Pricing rules
- Prices
- All prices are gross prices and apply to services performed with a standard recovery truck or by an approved partner.
- Prices from
- For items marked “Price from”, the final price depends on the route, the type of vehicle, its weight, its technical condition, the loading conditions and the time of the job.
- Quote before dispatch
- Before sending out the recovery truck we confirm an indicative or final price with the customer on the basis of the information provided.
- Information for the quote
- The customer should give the exact location, the destination, the make and model of the vehicle, its approximate weight, the type of drive and a description of the damage.
- Photos of the vehicle
- For a vehicle that has been in an accident, is missing a wheel, has damaged suspension or restricted access, we may ask for photos before sending the recovery truck.
- Location
- The customer should send a location pin or exact address and say whether the car is on the road, in a car park, in a garage or in another hard-to-reach place.
- Standard loading
- The standard price assumes that the vehicle has all its wheels, can be steered, the wheels turn, the keys are available and the winch can be used.
- Difficult loading
- Locked wheels, missing wheels, collapsed suspension, damaged steering, low ground clearance or severe damage may require an additional charge.
- Mileage
- The chargeable route, the way kilometres are calculated and any return trip of the recovery truck are agreed with the customer before the job starts.
- Package limit
- Each package covers the number of kilometres stated in its description. Any further transport is charged at the applicable per-kilometre rate.
- Weight and dimensions
- We carry out transport only when the weight and dimensions of the vehicle are within the technical parameters and permitted payload of the recovery truck.
- Vans
- Before transporting a minibus or van the customer must state whether the vehicle is empty and give its weight and approximate dimensions.
- Waiting time
- The first 30 minutes of standard waiting time are included in the service. Longer waiting is charged for each hour started.
- Night call-outs
- A surcharge, confirmed before departure, may be applied for jobs carried out between 22:00–6:00.
- Sundays and public holidays
- A surcharge, confirmed when the job is booked, may be applied for work carried out on Sundays or statutory public holidays.
- Job cancellation
- If the customer cancels the job after the recovery truck has set off, a cancellation fee is charged.
- Documents and keys
- The customer must be entitled to dispose of the vehicle and must hand over the keys and documents needed to transport or collect the car.
- Personal belongings
- The customer is responsible for securing and removing valuables left in the car being transported.
- Loose parts
- The customer should report loose body parts, leaks, open windows, faulty locks and any other hazards.
- Electric cars
- Before transporting an electric car the customer should give the model of the vehicle, the extent of the damage, the condition of the battery and whether transport mode can be activated.
- Damaged battery
- An electric vehicle with a damaged, breached, overheated or fire-affected battery requires a specialist procedure and an individual quote.
- Transport after a collision
- Vehicles involved in serious collisions require an assessment of whether they can be loaded safely. The job may require additional equipment or a specialist contractor.
- At-fault party OC
- Settling the transport cost from the at-fault party's OC insurance requires confirmation of the circumstances of the incident and acceptance of the relevant settlement method.
- Partner service
- If the transport is carried out by an external partner, the final price and time are confirmed before the job is passed to them.
- Safety
- The driver may refuse to load the vehicle or stop the job if the conditions at the site, the condition of the vehicle or the behaviour of the people present pose a danger.
- Vehicle release
- The vehicle is released to the owner or an authorised person after their identity has been confirmed and the agreed costs have been settled.
- Prices
- All prices are gross prices and cover labour.
- Customer-supplied parts
- Where parts are supplied by the customer, the workshop is responsible for correct fitting but is not responsible for the quality or durability of those parts.
- Customer-supplied parts
- With customer-supplied parts the workshop is responsible for correct fitting, but not for the quality, fit or durability of those parts.
Frequently asked questions
How much does a tow truck and delivery to the workshop cost?
Picking up a broken-down car within Poznan and bringing it to us costs from 299 zł. For the surrounding towns — Swarzędz, Czerwonak, Kobylnica — there is a wider-range package from 449 zł. Longer routes are quoted individually, always before we set off. Call: 500 272 005.
What is the delivery range?
Each package covers the number of kilometres stated in its own description in the price list below: the basic one covers Poznan, the wider one Swarzędz, Czerwonak, Kobylnica, Janikowo and neighbouring towns. We'll also come for a car further out; extra kilometres are charged at the per-kilometre rate, and we agree the route and how it is counted before we set off.
Will the tow truck take a car after a collision or breakdown?
Yes. We transport immobilised cars — after a crash, or an engine, gearbox, clutch or suspension failure, as well as cars that won't start. The vehicle rides safely on the tow truck straight to our workshop in Bogucin.
How do I order a tow truck?
Call 500 272 005 and describe the situation — where the car is, what happened and what you drive. We'll agree the delivery cost and timing, and if we take on the repair right away, we'll coordinate transport with your workshop booking. One honest heads-up: if things change, cancel before the truck sets off — once it is on its way, a cancellation costs 199 zł.
Do I need to be with the car at pickup?
Ideally yes — either you or someone with the keys who can point out the vehicle. We need access to the car to load it safely onto the tow truck. We'll confirm the details by phone when you order.
What if the car can't be repaired straight away?
No problem — once it's delivered we assess the fault and give you a repair quote before any work starts. The decision is yours. If the repair needs ordered parts, the car can wait safely with us.
What hours can I order roadside assistance?
It is simplest during workshop hours: Mon–Fri 8–18 and Sat 8–14. We'll also come at night (22:00–6:00), on Sundays and public holidays — then a surcharge from the price list is added, confirmed when we take the job and before the truck sets off. Call 500 272 005 and describe the situation.
Getting here & service area
Our workshop is in Bogucin, on the edge of Poznan (Swarzędz municipality). Easy access — about 10 minutes from Swarzędz, Koziegłowy and Czerwonak. We serve Poznan and the surrounding towns:
Book the service
Call us — we'll set a convenient time and give a quote.